Information we collect
When you order business cards through Ecoearenewan, we collect personal information including your name, email address, phone number, shipping address, and billing details. We also receive your print-ready artwork files, design specifications including finish preferences like matte, gloss, foil, or spot UV, quantity requirements, and any custom instructions for your business card production.
We automatically collect technical information such as your IP address, browser type, device information, and website usage patterns when you visit our site. This helps us improve our service and troubleshoot technical issues.
How we use it
Your information enables us to create digital proofs for your business cards, process payments, coordinate production runs at our New York facility, track order status, arrange shipping through United States carriers, send production updates, and improve our printing processes. We use your artwork files solely for producing your business cards and generating proofs.
We may use your contact information to send order confirmations, proof approvals, shipping notifications, and respond to your inquiries. With your consent, we may also send promotional materials about new finishes, special offers, or printing services.
Information sharing
We do not sell your personal information or artwork files to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers. These partners are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Retention and security
We retain your business card order information and artwork files for production and accounting purposes. Completed order records are kept for tax and business records as required by law, typically for seven years. Artwork files are securely stored and deleted after the retention period unless you request earlier deletion. We implement industry-standard security measures including encryption, secure servers, and access controls to protect your data during transmission and storage.
Your choices
You can request access to your business card order data, request corrections to your contact information, or request deletion of your artwork files after order completion by contacting info@ecoearenewan.world with your order number. Note that we must retain certain order and billing information for legal and accounting purposes.
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also manage cookie preferences through your browser settings as described in our Cookies Policy.
Children's privacy
Our business card printing services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If you believe we have collected information from a child, please contact us immediately.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.